Service Advisor

If you're looking to work for a great company with a great team, look no further!

At Motorama Kia & Mitsubishi Moorooka we’re looking for a Service Advisor to provide our service guests with a fantastic experience every time!

The Service Advisor role is a key role in our dealerships. You play a pivotal role helping our guests get their vehicles serviced and resolving any issues they may be having with their vehicles, so this is a role for people who are passionate about great customer service.

What’s on offer:

• Work a 9-day fortnight!
• Attractive remuneration package, including commissions/bonuses
• Real career progression opportunities, with a company that takes promoting and developing our people very seriously
• Working in an environment where everyone cares and fun is a priority
• Great employee benefits and discounts on vehicles, parts and servicing!

What you’ll be doing

• Managing the end‑to‑end service process, from customer arrival through to vehicle handover
• Providing professional advice on vehicle servicing, maintenance, and repairs
• Accurately preparing service estimates, quotes, and invoices
• Liaising closely with technicians to ensure work is completed efficiently and to a high standard
• Keeping customers informed with clear, timely updates on progress and costs
• Handling customer concerns or enquiries in a calm, solution‑focused manner
• Ensuring service records and documentation are accurate and compliant
• Contributing to service targets, customer satisfaction, and team performance

About you:

• Previous experience as a Service Advisor in a Dealership will be highly regarded but not essential
• Previous experience in a Dealership or automotive environment would be advantageous
• Excellent customer service skills including in person, in writing and over the telephone
• Must like helping solving problems and helping customers
• Accuracy and a high attention to detail
• Current manual driver's licence is desired but not essential

About Motorama:
  
Established in 1960 the Motorama Group has over 700 staff! Motorama believes that our future strength and growth is strongly dependent on our people. We pride ourselves on our values and customer service AND it shows in the way we do business. Our mission is 'To provide our customers with a can do, cool, guest experience, every day, every time.'
  
Motorama is an equal opportunity employer who value diversity in the workplace.
  
If this sounds like the opportunity you’ve been waiting for then apply now!