Service Advisor

Kalamunda Toyota is seeking a friendly and people-focused Service Advisor to join our team in Perth Hills. Trainees welcome to apply.
 
Working Hours

• Monday - Friday, 7:30am - 5:00pm
• No Saturday work!

Why This Role Stands Out

• Enjoy true work‑life balance with no weekend work
• Competitive base salary, commission structure, plus access to a company vehicle and fuel card
• Be part of a highly regarded local business with a strong, loyal customer base
• Work with Australia’s most trusted automotive brand at a long‑established Toyota dealership
• Permanent full‑time role with ongoing training, development, and support

How You’ll Make an Impact

• Engage with customers and build strong, positive relationships
• Manage service bookings, enquiries, and vehicle check‑ins
• Identify customer concerns and accurately estimate job costs and timelines
• Proactively update customers on the progress of their vehicle
• Obtain customer approval for additional work when required
• Support a smooth, transparent, and high‑quality service experience

What We’re Looking For

• Previous experience in a Service Advisor (or similar) role within the automotive industry
• Current manual driver’s licence
• Strong interpersonal skills with the ability to build rapport across a diverse client base
• Excellent written and verbal communication skills
• Strong time‑management and organisational abilities
• Confident computer skills and attention to detail

About Kalamunda Toyota

As the only Toyota dealership in the Perth Hills, we service a diverse mix of private, commercial, and mining customers, giving you variety in your day and genuine opportunities to build long‑term customer relationships. Backed by Australia’s favourite car brand, this role offers stability, growth, and a supportive team environment.

Our benefits include:

• Comprehensive training and ongoing support
• Employee discounts across Toyota products and services
• Exclusive perks on shopping, dining, entertainment, wellness and more
• Employee Assistance Program (EAP) — confidential counselling and support

Find out more about working with us: https://www.kalamundatoyota.com.au/careers/m/careers-enquiry/

Kalamunda Toyota is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all.