Service Advisor

Westside Auto Service have an exciting opportunity for an Experienced Service Advisor to join our brand new state of the art facility in Bentley.

Due to our rapid growth, we are seeking an experienced service advisor who would like to be part of a unique service centre, with no pressure to sell, just provide our customers exceptional service.

Company Snapshot

• Commitment to delivering high-quality service and customer satisfaction.
• Collaborative and supportive team environment
• Opportunity for growth and development within the company
• Brand new facilities

The Role

 As an experienced Service Advisor, you will play a vital role in our Service Department's operations. Your responsibilities will include:

• Assisting with scheduling and coordinating service and repair appointments for our Service clients.
• Greeting our customers in a friendly manner and offering exceptional service
• Managing internal and external service requests and ensuring efficient allocation of resources
• Communicating with customers to provide accurate updates on service progress and timelines
• Answering internal and external inquiries and resolving service-related issues promptly and professionally
• Maintaining accurate records and documentation of service activities
• Collaborating closely with the team to ensure smooth workflow and timely completion of tasks

Requirements

• Must have a minimum of 2 years experience in a Service Advisor role.
• Ability to work in a team environment
• Previous experience with Titan DMS would be beneficial but not essential
• Current C Class drivers licence

What we offer

• Employee assistance program

• Friendly and progressive environment

• Training and development

• Career progression

• Fully maintained company vehicle

If you would like to be part of our unique business, click the apply button now and we look forward to sharing your experience with us.