Service Advisor

Mentone Toyota Service Department is a busy and energetic environment with a constant flow of customers that will be seeking your help & guidance. Our goal is to provide our customers with a superior service experience by promptly attending to their questions, and bookings in an efficient and courteous manner. If you are not currently in a Service Advisor role we are more than happy to fully train someone for this position.

It is for this reason we require someone who has the the following:

• Be driven and have a high desire to succeed in the Automotive Industry
• Outstanding Customer Service Skills
• Excellent Communication Skills
• A friendly, approachable personality with the ability to build rapport with customers and colleagues alike.
• It can get busy at times so you will need to be able to handle multiple customer queries, bookings, and service requests in a fast-paced, energetic setting.

The Role

• Meet and greet customers when they drop off and pick up their vehicles
• Offer customers insights into required services, preventative maintenance, and repair options
• Liaise with the customer throughout the day and provide updates
• Booking service appointments
• Prepare Customers invoices and

The successful addition will enjoy many benefits associated with the Toyota brand including on the job training, product enhancement and the satisfaction of working with an organization that strives to be the best in what we do.

 An attractive remuneration package with commissions is on offer for the the successful candidate.

Mentone Toyota is a leading dealership in the Melbourne area, known for its outstanding customer service and commitment to excellence. We pride ourselves on creating a welcoming environment where both customers and staff feel valued and appreciated.

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If you're passionate about the automotive industry and delivering top-notch customer service, apply now to join our incredible team at Mentone Toyota! Email your CV to [email protected]