Service Advisor

SERVICE ADVISOR / SERVICE WRITER

Hughes Motors Corp – Yonkers, NY

SERVICE ADVISOR

Looking for more than just another Service Advisor position?

At Hughes Motors, we’re building a team of professionals who care about customer experience, take pride in their work, and want to grow personally and professionally.

We are a busy, growing independent automotive repair facility servicing more than 700 vehicles per month. We’re looking for a Service Advisor who can build trust with customers, guide them through repair decisions, and help create an exceptional experience every day.

This role combines customer service, sales, operations, and teamwork. The right person understands that great service and strong communication naturally lead to strong results. We don’t believe in high-pressure selling—we believe in educating customers, earning trust, and helping people make informed decisions about their vehicles.

At Hughes Motors, technical skills can be developed. Reliability, accountability, professionalism, and a positive attitude are what set great people apart.

WHO WE’RE LOOKING FOR

You are someone who:

• Shows up prepared and ready to contribute
• Takes ownership and follows through
• Communicates clearly and professionally
• Stays calm and organized in a fast-paced environment
• Enjoys helping customers solve problems
• Understands the value of recommending needed services with confidence and integrity
• Works well with technicians and supports a strong team culture
• Wants to grow personally, professionally, and financially
• Takes pride in doing quality work and delivering a great experience

WHAT YOU’LL DO

• Welcome customers and create a professional, positive first impression
• Listen carefully to concerns and build lasting customer relationships
• Prepare estimates and recommend maintenance and repair services
• Manage repair orders and workflow using Tekmetric
• Coordinate with technicians to keep work moving efficiently
• Provide updates and maintain communication throughout the repair process
• Deliver an experience that earns repeat business and referrals

WHAT YOU BRING

• Sales confidence and the ability to guide customers through decisions
• Automotive Service Advisor experience REQUIRED
• Strong understanding of automotive repair and maintenance
• Excellent communication and organizational skills
• Ability to multitask in a high-volume environment
• Positive attitude and strong work ethic
• Experience with Tekmetric is a plus, but we are willing to train the right person

WHAT WE OFFER

• Competitive base salary plus performance-based bonuses
• Top-performing advisors can earn $150,000+ annually
• Busy, established shop servicing 700+ vehicles per month
• Consistent opportunity to earn and succeed
• Open Monday through Saturday with a 5-day work week
• Paid vacation and PTO
• Supportive, team-oriented work environment
• Advancement and leadership opportunities
• Ongoing training and professional development

THE OPPORTUNITY

This is an opportunity to become part of a growing business where your work matters and your effort is recognized.

If you enjoy helping people, take pride in delivering results, and want to build a long-term career in automotive service—we’d love to meet you.

Apply today and see what we can build together.

Job Type: Full-time

Pay: $80,000 - $150,000.00 per year

Work Location: In person

Pay: $80,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person