Service Advisor

• Greeting customers and scheduling service appointments
• Ensure customer satisfaction & 3CX or Linkus calls answered
• Documenting customers concerns and comments
• Writing job orders and descriptions of problems and repairs
• Inspect car for bodywork damages/dents, tyres, and check light in vehicle
• Translating customers' repair problems into standard repair terminology
• Explaining and estimate time needed for repairs and cost estimates to customers
• Handling customer complaints
• Inspects work completed by mechanics
• Follow up on job orders to ensure ETC (Estimated time of completion) is met
• To cover duties of colleagues when required
• To close job card in a timely manner

Requirement:

• Ability to multitask, meet deadlines, as well as take on additional responsibilities as assigned
• Self-starter, ability to work independently and manage priorities effectively
• Fast and mesticulous worker
• Eye for details
• Can do and positive attitude
• Able to start work immediately or on short notice

Work location at: No 4 Jalan Besut Singapore 619557