Service Advisor

About the role

This role involves managing inbound and outbound calls for booking appointments, consulting with mechanics regarding necessary repairs, and providing customers with information and advice on warranty protections. You will create job estimates and repair orders, explain technical issues to customers in simple terms, and support service sales generation.

Key responsibilities

• Handle inbound and outbound calls for booking appointments
• Consult with mechanics regarding necessary repairs
• Provide customers with information and advice on warranty protections
• Create job estimates and repair orders
• Explain technical issues to customers in simple terms
• Support service sales generation

About you

• Degree in Automotive Technology or related course
• NC-II Certification
• Driver's License
• Proficient in MS Office Suites and Google Suite
• Knowledge of basic automotive fundamentals
• Good communication skills

About us

Subic GS Auto, Inc. is one of the primary dealers of HINO Trucks in the Philippines, operating as a 3S dealer (Sales, Service, and Spare Parts), doing business under the name and style of Hino Parañaque, Metro Manila, Hino Bacoor, Hino Abad Santos Manila, Hino Naga City, Cebu and Hino North Reclamation Area, Cebu. We provide the most logical choice to prospective truck and bus buyers, offering powerful, fuel efficient, flexible and reliable logistic acquisition, service and spare parts.