Service Advisor

About Us:

The Value Auto Group is family-owned and operated and is a customer-oriented organisation that cares about the motoring needs of the public. We have grown from small beginnings to become one of Victoria's more extensive dealerships.

🚗 Join Our Team as a Service Advisor!

Are you passionate about cars and delivering outstanding customer service?

We’re looking for a Service Advisor to be the friendly face of our Ford dealership’s service department!

🔧 About the Role:

As the face of our service department, you’ll be the key link between our customers and workshop technicians. Your role is to ensure a smooth, professional, and positive service experience from start to finish.

✨ Key Responsibilities:

• Greet and assist customers with service inquiries
• Schedule appointments and manage service workflow efficiently
• Communicate clearly between customers and technicians
• Ensure a smooth, positive service experience every time

✅ What We’re Looking For:

• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• A passion for cars and providing outstanding customer service
• Professional presentation and positive attitude
• Computer literacy and administrative skills

🌟 What We Offer:

• Competitive salary
• Supportive team environment
• Ongoing training and career development
• Stable, reputable dealership
• Employee discounts and benefits