Service Advisor

AUTOMOTIVE SERVICE ADVISOR

A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department!

We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.

We offer:

• Competitive pay plan
• Full-time position
• Medical and Dental Insurance Available
• 401(k) retirement plan
• Paid Vacation
• Career advancement opportunities
• State-of-the-art facility
• A friendly, professional work environment with the best training in the industry.

Responsibilities - Service Advisor:

• Write service repair orders and ensure that customers receive prompt, courteous service
• Advise customers on necessary/suggested services and costs; including special promotions
• Answer technical questions about vehicle problems, warranties, service and repairs
• Follow the status of a customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer
• Provide a completely satisfied customer experience

Qualifications/Requirements - Service Advisor:

• At least 1 year’s Automotive Service Advisor and/or dealership experience required
• Fantastic customer service and communication skills
• Friendly personality
• Time-management skills
• Professional, well-groomed personal appearance and a positive attitude
• Team-oriented and self-motivated
• Strong computer skills
• Good multitasking and organizational skills
• Clean driving record and valid driver's license
• High school diploma or equivalent
• Applicants must pass pre-employment testing to include background check and MVR.
• We are a DRUG free employer and a pre-employments test is required
• CDK experience helpful