Service Advisor

At Henise Tire, our Service Advisors are the front-line heroes of customer carewelcoming walk-ins and phone inquiries with expertise, empathy, and a commitment to safety. Whether its decoding tire sizes, recommending oil change intervals, or guiding customers through state inspections, youll be the trusted voice that helps drivers make smart, confident decisions.

What Youll Do:

• Greet and assist customers in person and over the phone with tire, oil change, and inspection needs
• Provide accurate quotes and recommendations based on vehicle specs, safety standards, and customer preferences
• Use the MaddenCo POS system to create work orders, process transactions, and manage service flow
• Educate customers on tire safety, wear patterns, and maintenance best practices
• Build trust through clear communication, timely updates, and honest advice

What You Bring:

• Strong interpersonal skills and a customer-first mindset
• Basic automotive knowledge (especially tires and oil services)
• Comfort with point-of-sale systems (MaddenCo experience a plus!)
• Ability to multitask in a fast-paced, team-oriented environment
• A passion for helping people drive safer and smarter

Why Henise Tire? Were more than a tire shopwere a community of professionals who care deeply about safety, service, and each other. Join us and be part of a team that values your voice, celebrates your wins, and supports your growth. 80% Employer Paid Health Insurance, Dental, Vision, Life, 401k Benefits.

Experience and License Requirements

• Customer Service (optional)
• PA Driver's License
• Point of Sale Software (optional)