Service Advisor

Description Since launching in September 2021, LUV Car Wash has been on a mission — and we're just getting started. In under five years, we've grown close to 90 locations across six states (CA, NV, FL, GA, PA, and NJ), and we're not slowing down.

Our mission is to become a top car wash company by growing our people, creating and maintaining strong operations, and living a culture of continuous improvement. We live that out through our values: we get stuff done, we work as a team, we do the right thing, we have fun — and most importantly, we LUV what we do.

Benefits & Perks

• $$ Earn Commission $$
• Overtime Available — more opportunity to grow your paycheck
• 401(k) Match — we invest in your future
• Health Benefits/HSA
• Vision & Dental Coverage
• Life Insurance
• Paid Vacation
• Paid Sick Time
• Employee Discount Program
• Employee Assistance Program (EAP)

(*Some benefits require a 1 year measurement period or age requirement)

Reports to : General Manager

FLSA Status : Non- Exempt

Essential Functions

• Present, promote and sell LUV membership passes using knowledge-based retail sales.
• Establish, develop, and maintain positive business and customer relationships.
• Achieve agreed upon sales targets and outcomes within schedule.
• Educate customers on promotions, memberships, and products to create the ideal service experience.
• Relationship management skills and openness to feedback.

Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.

Requirements Physical Demands:

• Occasional prolonged periods of walking/standing.
• Work outside in varying weather conditions.
• Standing for long periods of time during shift.
• Having a sense of urgency while maintaining a friendly & courteous attitude.
• Ability to lift 25 pounds unassisted.

Skills

• Highly motivated and target driven with a proven track record in membership sales.
• Excellent selling, communication, and negotiation skills.