Service Advisor

SERVICE ADVISOR – SUN HARLEY-DAVIDSON

$55,000 – $85,000 per year (DOE) | Full-Time | Tuesday–Saturday - 8858 Pearl St, Denver, CO 80229 | In Person

Application Deadline: October 6, 2026

We need a high-energy, outgoing, customer-service-focused personality who understands that the job isn't just about writing a repair order.

IT’S ABOUT TAKING CARE OF THE RIDER!

If you're confident talking with customers, great at building relationships, and the type of person who naturally asks, "How can I help?" — we want to meet you.

WHAT WE NEED

● High-energy, upbeat, and positive

● Naturally outgoing and comfortable talking to people

● Friendly, approachable, and professional

● A problem solver who takes ownership

● Organized and able to handle multiple customers and repair orders

● A team player with a "let's get it done" attitude

● Someone who understands that the customer experience matters just as much as the repair

If your natural response is "I've got you — let's figure this out," you're the kind of person we're looking for.

WHAT YOU'LL DO

As a Service Advisor, you'll be the face of our Service Department and the connection between our customers, technicians, and dealership.

● Greet customers and create an excellent first impression.

● Listen to customer concerns, ask questions, and accurately write repair orders.

● Communicate clearly with technicians about customer needs.

● Prepare and explain estimates for recommended repairs.

● Schedule service appointments and help manage department workflow.

● Keep customers informed throughout the repair process with constant communication/follow-up

● Review completed work with customers at delivery.

● Handle customer questions and concerns professionally.

● Build long-term relationships with our riders.

● Help create a Service Department customers want to come back to.

WHAT QUALIFIES YOU?

● Excellent customer-service and communication skills

● Strong computer skills and ability to learn dealership service software

● Strong organization and follow-through

WHAT YOU GET

● $55,000 – $85,000 per year, based on experience

● Health, Dental, and Vision Insurance

● Paid Time Off

● Employee Discount

● High-energy motorcycle environment

● Opportunity for growth

Let's take care of our riders and have some fun doing it.

Sun Harley-Davidson is an equal opportunity employer. We are committed to providing an inclusive workplace and to making employment decisions based on qualifications, merit, business needs, and other lawful considerations. We do not discriminate against applicants or employees on the basis of any status protected by applicable federal, state, or local law.

Application Deadline: October 6, 2026

Pay: $55,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person