Service Advisor

About the Role

JAX Tyres & Auto Pymble is searching for a results-driven Service Advisor or qualified mechanic looking to come off the tools, who thrives in a high-volume, fast-paced automotive environment.

This is a frontline sales role where your ability to convert enquiries, upsell services, and maximise every customer interaction directly impacts your success. You’ll be the trusted expert customers rely on — and the driving force behind workshop revenue.

If you love closing deals, hitting targets, and delivering standout customer experiences, this role is built for you.

What You’ll Be Doing

• Convert walk-ins and phone enquiries into confirmed bookings and sales
• Upsell tyres, servicing packages, alignments, brakes, and preventative maintenance
• Identify opportunities to increase average sale value on every job
• Manage bookings and control job flow to maximise workshop efficiency
• Keep customers informed and confident throughout the service process
• Assist workshop when required
• Build repeat business and customer loyalty through proactive follow-ups
• Work closely with technicians to sell required and recommended repairs
• Process payments and maintain accurate sales and job records
• Contribute to a high-performance, sales-focused team culture
• Maintain compliance with WHS and operational standards

Who You Are

• Strong customer service with a focus to maintaining good relationships
• Strong mechanical & tyre knowledge
• Certificate 3 in Light Vehicle Automotive (Optional)
• Workflow management of an automotive workshop understanding
• Valid Australian driver's licence
• Exceptional communication skills, verbal and written
• Proven experience in a busy retail environment
• Ability to work in a team environment
• Strong computer skills
• Available to work Saturdays

What’s In It for You

• Competitive salary
• Staff discounts across tyres, servicing, and mechanical repairs
• Clear career progression within a national automotive brand
• Ongoing sales and product training
• Supportive leadership with a “performance is recognised” culture

About JAX Tyres & Auto

With 94 stores nationwide, JAX Tyres & Auto is one of Australia’s most trusted automotive brands. We back our people with strong systems, premium products, and real career pathways — giving driven sales professionals the platform to succeed

Take the Driver’s Seat

If you’re motivated by results and recognition, and you know how to turn automotive knowledge into sales — this is your next move.

Apply now and drive your earning potential with JAX Tyres & Auto Pymble.

Applicants must be Australian citizens or permanent residents.