Service Advisor

Midwest Auto Group is looking for a motivated and customer-focused Service Advisor to join our growing team in Geraldton.  This is an exciting opportunity to become a valued part of our Service Department and play a key role in helping customers keep their vehicles running at their best.

Whether you already have automotive experience or come from another customer facing background, this is your opportunity to step into a high-performing, supportive environment where your success is recognised.

About the Role

• In this hands-on, fast-paced position, you will be responsible for:
• Providing outstanding customer service from check-in to vehicle handover
• Managing daily service bookings and communicating repair timelines
• Coordinating with Technicians and Workshop Controller
• Preparing accurate job cards, repair orders and quotes
• Keeping customers updated on progress, additional work and approvals
• Supporting the dealership’s reputation for excellence and professionalism

What Makes You a Great Fit

We’re ideally looking for someone with experience as a Service Advisor or in a similar customer-facing role within the automotive industry, however this is preferred rather than essential. What matters most is that you’re a strong communicator with a genuine passion for helping customers and delivering a great experience every time.

You’re comfortable working both independently and as part of a busy, supportive team and you bring excellent organisational skills along with a keen eye for detail. A proactive attitude is important, as is the ability to juggle multiple tasks and stay on top of a fast-paced environment.

A current driver’s licence is required (manual preferred but not essential).

What we Offer

• Competitive remuneration based on experience
• Supportive leadership team and great workplace culture
• Ongoing training and development
• Opportunities for progression across multiple franchises

About Us

Midwest Auto Group is a well-established automotive dealership group based in Geraldton. As part of the Magic Enterprises Group, which operates four dealerships across WA, we are committed to delivering exceptional service and building lasting relationships with our customers.

Conveniently located on the corner of Urch and Phelps Streets, our dealership is surrounded by local shops and cafes and is just a short walk from the Geraldton foreshore and Town Beach.

Ready to Apply?

If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering exceptional service, we'd love to hear from you.   Simply click apply now or email your resume to Riley Brown our Service Manager at [email protected]

Please note only shortlisted candidates will be contacted.