Service Advisor

Job Summary:

• Work directly with customers to understand their needs and provide Service Technicians with the information required to provide excellent service. Responsible in scheduling appointments and helping the customer determine what services they may need based on vehicle maintenance issues. Include setting up loaner cars and verifying insurance before maintenance is scheduled.
• Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car. Manage and oversee the dealership’s workflow and schedule.

Requirements and skills:

Graduate of any four-year course

At least 1-2 years’ work experience as a Service Advisor or similar role

A strong understanding of automotive technology and the automotive industry

Proficiency with industry-specific software

Excellent customer service, interpersonal and communication expertise

Strong organizational, decision-making and problem-solving skills

Relevant training and/or certifications as a Service Advisor

Job Type: Full-time

Pay: Php17,000.00 - Php18,000.00 per month

Work Location: In person