Service Advisor

Southport, Full Time, Automotive
Please Quote Reference Number 18808
**- Customer focused Automotive Service Advisor

• Highly competitive package based on exp. & qualifications.
• Prestige Cars Group | Southport**

A very rare opportunity exists for a Service Advisor to join our team at Gold Coast Jaguar Land Rover Southport.

With a focus on customer service excellence and working well within a close-knit and highly professional dealership team, we seek the services of a proactive individual, passionate about the luxury automotive industry.

As part of a dedicated team, you will be responsible for helping to meet and exceed the expectations of our customers:

• Managing the end-to-end customer experience, ensuring the highest levels of customer satisfaction are always upheld.
• Coordinating service department and loan car bookings and in a timely and accurate manner
• Recommending and selling necessary products and services to the customer
• Working collaboratively and efficiently with all departments of the dealership including Sales, Parts, Bodyshop, Customer Relations and Marketing
• Be customer focused and able to establish and develop long-term customer relationships.
• Excellent communication and negotiation skills; both written and verbal
• Ability to work well within a small team.
• Honest and reliable
• Ability to solve problems, prioritise work tasks, meet deadlines and remain calm under pressure.
• Positive attitude towards increasing performance through continual improvement.
• Impeccable presentation
• The opportunity to work for a highly regarded, progressive dealer group
• Factory training and professional development

A highly competitive package based on experience and qualifications.

If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service then Gold Coast Jaguar Land Rover Southport is for you.