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Service Advisor

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Service Advisor

Thornton Automotive

Service Advisor

20 days ago

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Important information


Contract type:

Permanent

Salary:

$70,000 – $90,000 / year

Location:

Manchester, PA 17345, USA

Work mode:

Onsite

Published on:

2 October 2026

What they need


Automotive Service Advisor / Service Writer

Temporary Full-Time Position | Potential for Permanent Opportunity

Thornton Chevrolet is looking for an experienced Automotive Service Advisor / Service Writer to join our service team for an immediate temporary opening.

This position is expected to last approximately four months and is being created to provide coverage during an extended employee absence. While this is initially a temporary position, there is potential for the right candidate to transition into a permanent full-time position within our organization based on business needs and mutual fit.

We are a family-owned dealership that values our employees, our customers, and a healthy work-life balance. We are looking for someone who communicates well, stays organized, enjoys working with customers, and can step into an established service department and contribute quickly.

Compensation & Benefits

  • $70,000–$90,000 annualized earning potential
  • Salary plus bonus
  • Health insurance
  • Paid time off
  • 401(k) eligibility after 90 days
  • Stable, family-owned dealership environment
  • Potential opportunity for continued full-time employment

Schedule

  • Monday through Friday, 7:30 AM–5:00 PM
  • One Saturday per month
  • No late evenings
  • Consistent, predictable schedule

Responsibilities

  • Greet customers and discuss their vehicle service and repair needs
  • Write and manage repair orders from check-in through completion
  • Communicate technician findings and recommended repairs to customers
  • Provide repair estimates and keep customers informed throughout the repair process
  • Coordinate with technicians and parts personnel to maintain an efficient workflow
  • Review completed repairs and invoices with customers
  • Follow up with customers and provide a professional, positive service experience

What We’re Looking For

  • Previous automotive service advisor/service writer experience required
  • Dealership service experience preferred
  • Strong customer communication and organizational skills
  • Experience managing repair orders, estimates, recommendations, and customer follow-up
  • Comfortable working in a fast-paced service environment and managing multiple customers and repair orders
  • Basic computer skills
  • Valid driver’s license
  • Dependable, professional, and team-oriented

Experience with Auto/Mate DMS is a plus. Familiarity with our specific systems is not necessary—we will provide training on our software, procedures, and dealership processes.

Why Consider This Opportunity?

If you’re an experienced service advisor looking for a change, returning to the automotive business, or interested in joining a dealership with a more predictable schedule, this could be a great fit.

You’ll be stepping into an established service department with an experienced team and an immediate opportunity to contribute. Although the initial need is approximately four months, we are open to finding a long-term place within our organization for the right individual.

Immediate opening. Apply today in person or online to learn more about the position and our service department.

Please Feel Free To Reach Out With Any Questions

Andy Barbor

(717) 801 - 4145

[email protected]

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