Service Advisor

Paradise Motors (est.1956), now Paradise Mazda, is proudly family-owned and has been operating as one of South Australia's most awarded Mazda dealers for over 42 years. We strive to ensure that our customer service is delivered at the highest level whilst maintaining high standards throughout the servicing process. We have a large and loyal customer database that is our number one priority. However, still maintain a fun, positive working environment.

The Opportunity:

We are looking for an enthusiastic and passionate full-time Service Advisor to join our winning team in Paradise, SA. If you are a customer-focused individual with a drive for excellence, we want to hear from you! This is an exciting opportunity for you to be part of a close-knit and family-oriented team of professionals committed to delivering fantastic outcomes for our customers.

Please note that your work hours are Monday - Friday plus rotational Saturday shifts.

Responsibilities include:

• Ensuring high-level customer satisfaction and building strong relationships

• Handling customer enquiries via telephone, email and in person

• Scheduling daily maintenance/repair bookings

• Liaise with workshop staff to ensure work is completed in a timely manner

• Prepare daily repair orders

• Move vehicles on-site to dedicated parking areas

• Ad hoc duties as instructed by management

You will be great in this role because:

• You have highly developed organisational and time management skills

• Strong commitment and dedication towards a process-driven environment

• Current driver's licence

• Experience working with Dealer Management Systems

We are looking for a highly enthusiastic and presentable individual with significant experience working as a Service Advisor in a fast-paced, high-volume dealership. You will also be someone who has exceptional communication skills and who can build strong relationships with clients and other members of the team.

Above all, you will be a patient and adaptable professional with strong customer service skills and the ability to work with conflicting deadlines and commitments.

What you will get from Paradise Mazda:

Here at Paradise Mazda, we are committed to looking after you, with some great benefits including (but not limited to):

• Attractive salary + car + super!

• Bonus structure

• Fuel card