Service Advisor

Job Summary

We are looking for a proactive and customer-focused European Car Service Advisor to join our team in Makati City. The ideal candidate will serve as the primary point of contact for customers regarding vehicle servicing, repair concerns, and after-sales support for European car brands.

Key Responsibilities

Assist customers with vehicle service inquiries, maintenance scheduling, and repair concerns

Provide accurate service recommendations and cost estimates

Coordinate with technicians and service teams regarding vehicle status and repair progress

Ensure excellent customer experience from vehicle check-in to release

Prepare and maintain service records, reports, and documentation

Address customer concerns professionally and provide timely resolutions

Promote additional services and maintenance programs when applicable

Ensure compliance with company service standards and operational procedures

Qualifications

Bachelor’s Degree in Automotive Technology, Business Administration, or related field is an advantage

Experience as a Service Advisor in automotive dealerships or service centers is preferred

Knowledge of European car brands is an advantage

Excellent communication and customer service skills

Strong organizational and problem-solving abilities

Proficient in Microsoft Office and service management systems

Willing to work onsite in Makati City

with Drivers license

What We Offer

Competitive salary package

Career growth and training opportunities

Professional and supportive work environment

Employee benefits package

Pay: Up to Php25,000.00 per month

Benefits:

• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Work Location: In person