Service Advisor

Job Opening : Service Advisor – Honda Authorized Service Centre

Location: Salem

Company: Thriveni Honda

Job Type: Full-time

Department: Service

Job Summary:

We are seeking a motivated and customer-oriented Service Advisor to join our Honda Authorized Service Centre. The ideal candidate will have experience in two-wheeler service operations, strong communication skills, and a passion for delivering excellent customer service.

Responsibilities:

Greet customers and understand their service requirements.

Prepare accurate job cards and update details in DMS.

Explain service estimates and repairs to customers clearly.

Coordinate with workshop technicians for timely job completion.

Communicate service status and delivery timelines to customers.

Handle warranty and AMC (Annual Maintenance Contract) jobs as per company guidelines.

Ensure high levels of customer satisfaction and address complaints effectively.

Qualifications:

Diploma / ITI / Degree in Automobile or Mechanical Engineering (preferred).

1–3 years of experience as a Service Advisor (Two-wheeler experience preferred).Strong communication and interpersonal skills.

Basic knowledge of motorcycle service and parts management.

Familiarity with Royal Enfield DMS / CRM software (added advantage).

Salary Pay: ₹12,000 – ₹18,000 per month (based on experience)

Benefits:

Incentives and performance bonuses

On-the-job training and growth opportunities

Contact Information: Uthayakumar.M & Mobile Number: 9362777776

Email ID: [email protected]

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person