Service Advisor

Key Responsibilities:

• Welcome customers visiting the service centre and understand their vehicle service requirements.
• Listen to customer complaints and identify the initial concerns related to the bike.
• Conduct preliminary vehicle inspections and record customer-reported issues.
• Prepare job cards with accurate customer details, vehicle information, service requirements, and complaints.
• Explain service procedures, repair estimates, labour charges, and spare parts costs to customers.
• Coordinate with technicians and the workshop team to ensure timely vehicle servicing and repairs.
• Provide regular updates to customers regarding service progress, additional repairs, and delivery timelines.
• Obtain customer approval before proceeding with additional repairs or replacement of parts.
• Ensure proper documentation of vehicle service history, warranty claims, and service records.
• Coordinate with the spare parts department to ensure the availability of required parts.
• Freshers also can apply.
• Contact HR : 9095811600.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Provident Fund

Work Location: In person