Service Advisor

Automotive Service Advisor – HIGH VOLUME | EXCELLENT EARNING POTENTIAL

Family Kia – St. Augustine, FL

FAMILY KIA IS GROWING, AND WE'RE LOOKING FOR AN EXPERIENCED SERVICE ADVISOR!

Family Kia is seeking a motivated, customer-focused Automotive Service Advisor to join our growing service department.

We are looking for an experienced professional who knows how to build customer relationships, maximize service opportunities, and deliver an exceptional guest experience.

If you're an experienced Service Advisor who wants strong earning potential, consistent work volume, and an opportunity to grow with a successful dealership, we want to talk to you!

WHY JOIN FAMILY KIA?

• HIGH-VOLUME SERVICE DEPARTMENT – Strong customer traffic and opportunities to build your business.
• EXCELLENT EARNING POTENTIAL – Opportunity to earn based on your performance and productivity.
• BRAND-NEW, MODERN FACILITY – Work in a beautiful, professional dealership environment.
• GROWING BUSINESS – Join a dealership focused on expansion, customer retention, and long-term success.
• SUPPORTIVE MANAGEMENT – Leadership committed to developing employees and building a winning team.

WHAT WE'RE LOOKING FOR

• Previous automotive Service Advisor experience preferred.
• Strong communication and customer service skills.
• Ability to professionally present and sell recommended maintenance and repairs.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple customers in a fast-paced environment.
• A positive attitude, strong work ethic, and team-first mentality.
• Commitment to customer satisfaction and long-term customer retention.

Kia experience is a plus, but not required! We welcome experienced advisors from all automotive brands.

YOUR RESPONSIBILITIES

• Greet every customer with professionalism and hospitality.
• Build lasting relationships through honesty, communication, and trust.
• Recommend maintenance and repairs based on vehicle needs.
• Communicate accurate repair estimates and completion times.
• Maintain consistent communication throughout the service process.
• Work closely with technicians to ensure efficient workflow.
• Meet individual sales, productivity, and customer satisfaction goals.
• Deliver a service experience that keeps customers coming back.

OUR PHILOSOPHY

Our dealership is our house, and every customer who walks through our doors is our guest.

At Family Kia, we believe that hospitality, communication, and attention to detail are the foundation of an exceptional service department.

We're not simply looking for someone to write repair orders. We're looking for someone who takes pride in their work, values their customers, and wants to build a successful long-term career.

READY TO JOIN OUR TEAM?

If you're driven, professional, and ready to take your career to the next level, apply today and become part of the Family Kia team!

Job Type: Full-time

Location: St. Augustine, Florida

Experience: Automotive Service Advisor experience preferred

Job Type: Full-time

Pay: $48,039.75 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Days:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Service Advisor: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person