AVG Motors
Service Advisor
2 years ago
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Important information
Contract type:
Permanent
Location:
Kottayam, Kerala, India
Work mode:
Onsite
Published on:
13 October 2026
What they need
Job highlights
Identifying & explaining to the customer what is required,what has been done,how long it will take,and explanation of costs for the required jobs. .
Basic assessment of vehicles, including damage, collision, and impact assessment.
Knowing and implementing the manufacturer s and dealership s policies on car service, including job TAT, recommendations, warranty and insurance, repair and maintenance details, oil changes, spare part details, costs and prices, timelines , etc.
Booking appointments, taking inventory, and conducting inspections.
Coordinating with the spare parts section and other sources for spare parts and other requirements.
Understanding of all technical documents related to the car.
Making informed recommendations based on the customer s needs and wants.
Identifying & explaining to the customer what is required, what has been done, how long it will take, and explanation of costs for the required jobs.
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