Service Advisor

Company: CarTimes Autolution Sdn Bhd

Location: JALAN NB2 2/2, TAMAN NUSA BESTARI 2

Working time: 9am to 6pm (with a day off per week)

Job responsibilities:

• Oversee daily workshop operations and ensure smooth workflow.
• Attend to customers, understand their vehicle concerns and recommend suitable repair or maintenance services.
• Prepare quotations and explain repair costs and service recommendations to customers.
• Coordinate with mechanics and monitor the progress of vehicle repairs.
• Conduct basic vehicle inspection and communicate technical issues to customers.
• Follow up with customers regarding repair status, additional services and vehicle collection.
• Handle customer enquiries and maintain good customer relationships.
• Monitor service quality and ensure work is completed according to company standards.
• Assist in supervising workshop staff and coordinating daily tasks.
• Support sales activities, service packages and upselling when required.
• Handle other duties related to workshop operations as assigned.

Requirements:

• 3 year of working experience in the automotive or related field

Pay: RM4,500.00 - RM5,000.00 per month

Work Location: In person