Service Advisor

• Welcome customers and understand their vehicle service requirements.
• Prepare job cards and explain the required services and estimated costs.
• Coordinate with technicians and the workshop team to ensure timely vehicle delivery.
• Provide regular updates to customers regarding repair progress.
• Explain repair estimates, additional work, and service recommendations.
• Ensure customer complaints are addressed promptly and professionally.
• Maintain service records, job cards, and customer details accurately.
• Promote additional services, accessories, and value-added services where applicable.
• Follow up with customers after service to collect feedback and improve satisfaction.
• Achieve customer satisfaction, service revenue, and other assigned targets.

Required Qualifications:

• Degree or Diploma in Automobile or Mechanical Engineering preferred.
• Good communication and customer-handling skills.
• Basic knowledge of automobile servicing and repairs.
• Prior experience in a similar role is preferred.

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person