RJTC Group of Companies
Service Advisor
5 days ago
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Important information
Contract type:
Permanent
Location:
Quezon City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
21 October 2026
What they need
We are looking for a motivate and qualified professional to join our growing team. This role offers an excellent opportunity to contribute your skills, grow your career, and work in a collaborative and dynamic environment. If you are passionate, detail-oriented, and eager to make an impact, we encourage you to apply.
Qualifications:
- Bachelor’s Degree in Business Administration, Automotive Technology, Engineering, or any related field (preferred).
- At least 1–2 years of experience in customer service, automotive service, or related field.
- Experience in a car dealership or automotive service center is an advantage.
- Fresh graduates with strong customer service skills may be considered.
- Basic knowledge of automotive systems, vehicle maintenance, and repair processes.
- Ability to understand and explain technical issues in simple terms to customers.
- Familiarity with service scheduling systems and repair order documentation.
- Knowledge of warranty procedures and insurance claims processing is an advantage.
- Excellent customer service and interpersonal skills.
- Strong communication skills (verbal and written).
- Good problem-solving and conflict resolution abilities.
- Strong organizational and time management skills.
- Ability to upsell services and recommend preventive maintenance.
- Detail-oriented and accurate in documentation.
- Computer literate (MS Office, email, service management software).
- Professional appearance and demeanor.
- Customer-focused and results-driven.
- Honest, reliable, and trustworthy.
- Ability to work under pressure in a fast-paced environment.
- Team player with positive attitude.
- Willing to work extended hours, weekends, and holidays if required.
- With valid driver’s license (preferred).
- Can start immediately (if urgent hiring).
- Vocational/Technical Automotive course graduates are welcome to apply.
Job Type: Full-time
Pay: From Php25,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Gym membership
- Health insurance
- Opportunities for promotion
- Paid training
Work Location: In person
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