Service Advisor (Parsons)

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13643070

Full Job Description Mike Carpino Ford is your locally owned Ford dealership who takes pride

in our professionalism, positivity, teamwork, and honesty. As we

continue to grow, we are looking for candidates who embody these values

to join our team. At Mike Carpino Ford, we value our employees and treat

them like family. We offer ongoing training programs, advancement

opportunities, and great benefits.

As a Service Advisor, you will be vital in scheduling appointments,

relaying important information about vehicle maintenance and repairs to

customers, reviewing service history, while also providing and

explaining accurate cost estimates.

Duties & Responsibilities

• Assist customers/technicians/wholesale customers in selecting

Required Parts, Suggest Companion Requirements, Offer Specials, And ensure that the customer is exposed to the full product line.

• Carrying out additional assignments that allow the dealership to

leave a positive impression on the customer.

• Provide concierge support for all owner inquiries to assure customer

needs are handled to best abilities.

• Determine availability of part, if not in stock, and submit

overnight order if requested by the customer or advisor.

• Ensure that the daily inventory or technicians' time is

consistently sold to customers.

• Set up part orders for daily shipment, delivery, or pick-up
• Be friendly, professional and efficient when working with customers

and co-workers

• Keep tidy workspace
• Maintain a professional, well-groomed, personal appearance