Service Advisor (Writer)

Trust Antelope Valley Subaru is now seeking a dynamic team member with a proven track record in a used car automotive environment. We are hiring an experienced Automotive Service Advisor to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success.

When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:

• Competitive Wages
• Paid Vacation and Sick
• Paid Basic Life & AD&D Insurance
• 401K & Match
• Health, Dental, Vision Insurance
• Other Supplemental Insurance options

In this position you would be responsible for advising and greeting customers; listening to their description of the problems or service needed, determining the type of service required, and preparing repair orders. If a vehicle requires additional repairs not covered in the original order, you will estimate the additional cost and telephone the customer for permission to do the work. You would report directly to the Service Manager.

Qualifications:

• High School Diploma or equivalent
• Minimum 1 year of Automotive Service Advisor/Writing
• Working knowledge and experience of automotive products, repairs, and parts
• Strong communicationskills and the ability to translate customers’ needs to workable technician orders
• Strong writing and typing skills
• All applicants mustbe authorized towork in the USA
• Ability todemonstratethe ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver's license.
• Must have a valid driver’s license and be eligible for coverage under shop insurance policy (Not an excluded driver)
• Bilingual preferred but notrequired.

Essential Duties, but not limited to:

• Follows all company processes and procedures
• Advisescustomers of necessary services, repairs, and benefits
• Maintains Pricing Policies
• Meet manufacturer’s customer satisfaction levels
• Maintainsour company standards of gross profit production and customer satisfaction.
• Always communicating internally and externally with other departments, employees, and vendors
• Updating and communicating with customersin a timely manner
• Complies withall rules and regulations asrequired

Salary Range: $16.50 + commission

Type: Full-time

Apply today and find out all our dealerships have to offer!