Service Advisor/Reception

Are you fabulous with customers and love giving the best customer service? Do you thrive on pressure and love multi tasking? Then we want you! This is a high paced role, very rewarding, varied and you will get to work alongside a multitude of customers, suppliers and distributors whilst being part of a small team.

Central Otago Motor Group is a 100% locally owned dealership with 2 locations in Queenstown and Cromwell. We are the authorised dealer for Hyundai, Isuzu Utes, Renault, KIA, Suzuki, Jeep, RAM and BYD.

This is one of the most important roles in the business. Being the face of the Service Department you will be in control of customer service execution, the most critical facet of return visitors to the service lane.

We are looking for an enthusiastic and motivated person to join our Queenstown based team as our Service Advisor/Receptionist. The successful candidate will be tasked with booking customers into the service department, invoicing, ordering parts, delivering cars and working closely with the Service Manager. To be considered for the role you will need to illustrate an eye for detail, the ability to multi-task, follow process and a passion for, or at least a basic understanding of cars/makes/models.

The scope of the role includes, but is not limited to;

• Booking customers into the service department
• Invoicing
• Ordering and receipting parts into stock
• Calling customers
• Explaining to customers what is wrong with their car and recommendations the service team have identified could be carried out
• A minimum of 4 years experience being a Service Advisor is required

This role is multifaceted, highly rewarding, no two days will be the same and you have the ability to work with a small, albeit efficient team. The role is 8am-5pm Monday-Friday. If this sounds like you, send in your CV with a cover letter to Emma at [email protected] explaining why you are the best person for the role.