Service & Logistic Manager

• Lead Logistics, Warehouse, Inventory Control, Aftersales Service, and Technical Service operations.
• Ensure efficient product distribution, inventory accuracy, and customer satisfaction.
• Develop operational SOPs, KPIs, and continuous improvement programs.
• Manage technical service operations, warranty claims, and spare parts availability.
• Lead cross-functional operational teams and monitor overall operational performance.
• Prepare operational reports and recommendations for Management.

Candidate Qualifications

• Bachelor's Degree in Mechanical or Electrical Engineering.
• Minimum 8 years of experience in Operations, Logistics, Warehouse, Aftersales, or Supply Chain, including 3 years in a managerial role.
• Fluent in Mandarin and English (spoken & written).
• Strong knowledge of Warehouse, Logistics, Inventory Control, and Technical Service Operations.
• Experience in home appliance or consumer electronics industry is highly preferred.
• Familiar with ERP/WMS systems.
• Strong leadership, problem-solving, and stakeholder management skills.