Service Appointment Coordinator

Job Overview

Welcome to Ed Morse Automotive Group, a place where your voice makes a real difference! We're not just selling cars; we're building relationships and creating positive experiences for every person who connects with us. Located in sunny Tampa, Florida, our team is dedicated to providing exceptional service from the very first contact. As a Service Appointment Coordinator, you'll be the friendly introduction to our world-class automotive services. You'll have the opportunity to connect with potential customers, understand what they're looking for, and guide them towards finding the perfect vehicle. We believe in fostering a supportive and encouraging work environment where every team member is valued. If you have a knack for talking to people, a positive outlook, and are eager to contribute to a growing team that genuinely cares about its customers, we'd be thrilled to have you join us!

Salary Range: $40,000.00 - $50,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Hands on Training
Paid Time Off (PTO)
Career Growth Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Retirement Plan
Professional Work Environment
Team Lunches
Bonus Opportunities
Uncapped Commission
Weekly Pay
Snacks and Coffee

Requirements

• High school diploma or equivalent.
• Previous customer service or sales experience is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Comfortable using a computer and CRM software.
• A positive attitude and a genuine desire to help others.

Responsibilities

• Engage with potential customers via phone to understand their automotive needs.
• Schedule appointments for our sales team based on customer availability and dealership capacity.
• Provide clear and concise information about our services and current offers.
• Maintain accurate records of customer interactions and appointments in our CRM system.
• Collaborate effectively with the sales department to ensure a smooth handover of leads.
• Strive to exceed appointment setting goals while maintaining a high level of customer satisfaction.

About Us

If you're looking to join a dealership group with a reputation for being an automotive industry leader, Ed Morse Auto Group is the place. We have a special interest in helping our employees reach their full potential. The Ed Morse Auto Group will train you for success and give you the necessary tools and knowledge to accelerate your career. You'll have countless opportunities for professional growth, internal promotions, success incentives, and more income earning potential. You'll also enjoy working in a modern, state-of-the-art facility and friendly environment. Even better, the Ed Morse Auto Group offers a full range of competitive benefits like health, dental, vision, paid vacation, 401(k) and more. Ed Morse Auto Group has owned and operated dealerships throughout Arizona, Florida, Texas, Oklahoma, Missouri, Illinois, Iowa and Colorado for 80 years. We look forward to meeting with you about joining our team and having a rewarding career with the Ed Morse Auto Group.