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Service Asset Specialist

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Hybrid

Service Asset Specialist

The Lottery Corporation

Service Asset Specialist

Skills

ServiceNow

2 months ago

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Important information


Contract type:

Permanent

Location:

Brisbane QLD, Australia

Work mode:

Hybrid

Published on:

10 August 2026

What they need


Are you ready to join the winning team at The Lottery Corporation?

We power Australia's biggest lottery games - and we're one of the world's top-performing lottery businesses.

As the home of The Lott and Keno, we're building on decades of excitement and life-changing wins, bringing our games to every state and territory except WA.

For more than a century, we've been playing our role in creating positive impacts by delivering winning moments every day to our people, our customers, retailers, partners and our community.

But we're not standing still. We're evolving into an entertainment company - more customer-obsessed, more agile and driven by real outcomes.

Because at our core, it's simple: we create winning moments - and we're building the next chapter as the team behind Where Australia Comes to Play.

Join us!

What you'll do -

  • Assist with the lifecycle management of software and hardware assets across The Lottery Corporation, ensuring accurate and reliable asset information.
  • Support the end-to-end software request process, from requirement validation through to licensing, approvals and fulfilment.
  • Partner with technology, procurement, finance and security teams to optimise software usage and control costs.
  • Deliver reporting, governance and data quality initiatives that improve visibility and support decision making.
  • Drive continuous improvement through automation, process simplification and enhanced user experiences.

What you'll bring -

  • Experience in IT Asset Management, Software Asset Management, Service Management or technology operations environments.
  • Strong analytical and problem-solving skills with a focus on accuracy, data quality and operational excellence.
  • Experience working with platforms such as ServiceNow, Flexera Snow Atlas or similar enterprise asset management tools.
  • Ability to build trusted relationships and confidently engage with stakeholders across business and technology teams.
  • A customer-focused mindset with the ability to balance user needs, governance requirements and commercial outcomes.

What you'll get -

Not only will you receive an awesome candidate experience from our caring Talent team, but you'll get a genuine feel for who we are and what it's like to be part of our team.

The benefits of working with The Lottery Corporation are pretty good. Just to name a few:

  • Balance work and life with our 'flex for great outcomes' approach - hybrid working, plus a range of generous leave options.
  • Reward and recognition programs at all levels. Your hard work won't go unnoticed.
  • Ignite your potential with our dedicated learning and development platform to support your bright future.
  • We empower careers to grow from within. 50% of all roles in 2025 were filled by our own people, proving that your next opportunity is already here!
  • A true sense of belonging. We're committed to Inclusion & Diversity with a range of initiatives such as our Gender Affirmation Support, employee inclusion networks and diversity memberships and celebrations.
  • Make positive impacts with opportunities to volunteer with our community partners. We'll also dollar match fundraising efforts of our employees lending their support to registered charities.

We're committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations, so the process can be more user friendly for you.

We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inextricable link First Peoples of Australia have with the land past and present.

Your online safety is important to us. We'll never request payment or credit card details from you to apply for a position. If you're uncertain whether a job ad is legitimate, verify via our website before providing any details.

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