Service Assistant

Job Summary

We are seeking a dynamic and organized Service Assistant to join our team and provide exceptional support across our office operations. In this role, you will be the first point of contact for clients and visitors, manage administrative tasks, and ensure the smooth functioning of daily office activities. Your energetic approach and attention to detail will help foster a welcoming environment and enhance overall productivity. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a vibrant team.

Responsibilities

• Greet clients, visitors, and staff with professionalism and a positive attitude, ensuring excellent customer service at all times
• Manage multi-line phone systems efficiently, directing calls accurately and courteously
• Handle data entry tasks using spreadsheets, word processing, and productivity software to maintain organized records
• Support office management by coordinating calendar appointments, scheduling meetings, and managing correspondence
• Maintain filing systems, process invoices using QuickBooks or similar accounting software, and ensure document accuracy through proofreading
• Assist with clerical duties such as photocopying, scanning, and organizing office supplies to keep the workspace tidy and functional
• Provide general administrative support including typing reports, updating client information, and supporting team communication efforts

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with strong computer literacy and technical proficiency
• Experience with office management tasks such as calendar management, filing systems, and data entry
• Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
• Strong customer service skills with professional phone etiquette and client communication abilities
• Bilingual capabilities are a plus to assist diverse client needs
• Familiarity with QuickBooks or similar financial software for invoicing and record keeping
• Ability to handle multiple responsibilities simultaneously while maintaining accuracy and attention to detail

Join us as a Service Assistant and become an integral part of a dedicated team committed to delivering outstanding service! Your enthusiasm, organizational talent, and technical skills will help create a welcoming atmosphere while supporting our office’s success. This is an excellent opportunity for those looking to grow their administrative expertise in a lively work environment.

Pay: $23.05 - $27.76 per hour

Work Location: In person