Service Assistant

Application Deadline: 22 October 2026

Department: Central Catering

Location: Sandwell College

Compensation: £13.45 / hour

Description We are looking to recruit a reliable and enthusiastic Service Assistant to join our Catering Team at Sandwell College and Cradley Heath on a part time (16 hours a week), 36 weeks term-time only, permanent basis. Reporting to the Chef Manager, you will play an important role in supporting the day-to-day operation of our catering service, helping to provide a welcoming, safe, and high-quality dining experience for students, staff, and visitors.

Working hours:

Monday to Thursday 11am - 2:15pm

Friday 11am to 2pm

Key Responsibilities

• Assist with the preparation of food and refreshments, including salad items, baked products, and hot food service preparation for any of our catering outlets anything required from the Chef Manager
• Prepare and set up dining and service areas where needed, ensuring they are clean, organised, and ready for service including any restocking of goods
• Operate cash tills and undertake cashier duties in line with college procedures
• Clean down of catering areas to a high standard
• Assist with washing-up and daily cleaning duties to maintain a safe and hygienic environment
• Follow SFBB regards food temperatures recordings cleaning rotas are all completed
• Assist with college hospitality functions, open events, and other special events
• Follow food hygiene, food safety, and health and safety procedures always

Skills, Knowledge and Expertise

• Excellent customer service and communication skills
• Experience working in a catering, hospitality or food service environment is desirable
• Knowledge of food hygiene and health and safety practices
• The ability to work efficiently in a busy environment and manage a variety of tasks
• Basic numeracy skills and confidence using a cash till
• Full Clean Driving Licence and access to a vehicle to be able to go between our Cradley Heath and Sandwell sites

Benefits ✅ Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around

🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave , plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential

🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed

🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute

💆‍♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more 🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best

💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles 🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount 📜 Free Will Writing – We’ve got your back with professional support for your future planning

💉 Free Flu Vaccine – Stay healthy and protected at no cost to you

🧘 Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health

🏆 We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.