Service Associate

URGENTLY HIRING: SERVERS/WAITRESS

Location: MAKATI CITY

Company: Scratch Hospitality, Inc.

JOB SUMMARY:

The Server is responsible for delivering a genuine, attentive, and efficient dining experience to every guest at every table. This role is the primary point of contact between the guest and the restaurant and is central to the brand's service identity. The Server combines product knowledge, hospitality, and operational accuracy to create memorable guest interactions that drive satisfaction, loyalty, and revenue.

QUALIFICATIONS:

• High school graduate minimum; Hospitality or Tourism course a strong advantage
• At least 6 months - ond year of restaurant service experience
• Basic POS operation skills or willingness to learn
• Ability to work shifts, including weekends and holidays

REQUIRED SKILLS

• Guest-first attitude and genuine hospitality
• Food and beverage product knowledge
• Accurate and efficient POS order taking
• Communication and active listening
• Ability to multitask across multiple tables during service
• Professional appearance and personal presentation

BENEFITS:

• Government-mandated benefits (SSS, PHIC, HDMF)
• Sick Leave and Vacation Leave
• Career growth and development opportunities
• 13th-month pay
• Staff meals provided

HOW TO APPLY:

You may submit your applications through this platform or email your CV or Resumes directly to [email protected]

Benefits:

• Employee discount
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Work Location: In person