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Service Associate - Sucat Branch

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Onsite

Service Associate - Sucat Branch

CTBC Bank (Philippines) Corp.

Service Associate - Sucat Branch

15 days ago

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Important information


Contract type:

Permanent

Work mode:

Onsite

Published on:

7 October 2026

What they need


  • Performs Over the Counter function and process transactions in accordance with prescribed policies and procedures.
  • Accepts cash/checks/other deposit, various payments and stamps applicable bank endorsement.
  • Counts bundles/bills received and validated supporting Cash transfer slips. Validates every cash requisition/turnover to/ from vault/ teller. Ensure joint custody is observed at all times.
  • Be knowledgeable and promote all bank products.
  • Delivers service in a timely, competent and efficient manner.
  • Informs client of any discrepancies found on the transaction being handled.
  • Handles customer problems and queries either through direct personal action or referral to the proper units. Elevates to the Service Officer difficult problems and queries.
  • Entertains client’s request such as queries on account balances, passbook updates, statement entries and others.
  • Make cash requisitions based on anticipated cash requirements for the day and transfer the same at the end of the day or as soon as there is excess of cash vs. limit. Ensure joint custody is observed at all times.
  • Verifies picos box contents to ensure accuracy of cash on hand. Ensure joint custody is observed at all times.

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