Norma Resto and Cafè
Service Attendant
1 month ago
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Important information
Contract type:
Permanent
Location:
San Juan City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
26 September 2026
What they need
WE ARE HIRING! SERVICE ATTENDANT
Location: San Juan City
We are looking for motivated, service-oriented, and professional individuals to join our team as Service Attendants.
If you are passionate about providing excellent guest service, enjoy working in a casual-Fine Dining restaurant environment, and are willing to learn and grow with the team, we would love to hear from you!
JOB RESPONSIBILITIES
Basic Responsibilities:
- Greet and welcome guests in a warm, friendly, and professional manner.
- Assist guests with seating and provide menus when needed.
- Take food and beverage orders accurately and efficiently.
- Serve food and beverages according to established service standards.
- Ensure tables are clean, properly arranged, and ready for guests.
- Clear and reset tables promptly.
- Respond to guest requests and provide appropriate assistance.
- Maintain cleanliness and organization of the dining area.
- Coordinate with the kitchen, bar, and other service staff to ensure smooth operations.
- Follow proper food safety, sanitation, and restaurant service procedures.
- Handle guest concerns politely and refer issues to the supervisor or manager when necessary.
Advanced / Additional Responsibilities:
- Demonstrate knowledge of the restaurant's menu, ingredients, preparation methods, and promotions.
- Provide appropriate menu recommendations and assist guests with their selections.
- Handle special requests, dietary concerns, and other guest requirements professionally.
- Monitor table status and coordinate with the service team to maintain efficient table turnover.
- Assist in setting up and executing private events, functions, and large group reservations.
- Maintain proper service sequence and ensure consistency with restaurant standards.
- Assist with inventory monitoring and proper handling of restaurant equipment and supplies.
- Support opening and closing procedures, including cleaning and preparation of service areas.
- Work closely with the Supervisor and Management Team to maintain high standards of guest satisfaction.
- Perform other duties related to restaurant operations as may be assigned by Management.
QUALIFICATIONS
- Previous experience as a Service Attendant, Waiter/Waitress, or similar restaurant position is an advantage.
- Fresh graduates and applicants with no restaurant experience are welcome to apply, provided they are willing to learn.
- Excellent customer service and communication skills.
- Pleasant, professional, and approachable personality.
- Ability to work in a fast-paced restaurant environment.
- Able to work effectively as part of a team.
- Willing to work on weekends, holidays, and shifting schedules.
- Physically capable of standing and moving for extended periods.
- Good grooming and personal hygiene.
- Reliable, punctual, responsible, and hardworking.
- Willing to undergo training and follow restaurant service standards.
EMPLOYEE BENEFITS
- Free Staff Meal
- Free Uniform
- Centralized Tips
- Service Charge
- Training and opportunities for professional growth
IMPORTANT DEPLOYMENT REQUIREMENT
All applicants must be willing to be deployed and work in San Juan City.
Applicants who are interested in the position and meet the qualifications are encouraged to submit their updated resume/CV and contact details for screening to [email protected]
Join our team and be part of a restaurant culture that values excellent service, teamwork, and professional growth.
Pay: Php19,630.00 per month
Benefits:
- Employee discount
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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