Service BDC

Colorado | Po

Overall Summary

Dealership Support Staff

Education

High School

Experience

Less than 1 year

Additional Information

Are you a "people person" with a passion for cars? Join our fast-paced service team where you’ll be the primary bridge between our customers and our expert technicians.

What You’ll Do:

Manage the Schedule: Take inbound calls to facilitate service appointments and maintain the dealership’s daily workflow.

Customer Outreach: Perform outbound "service campaign" calls to remind clients of upcoming maintenance or follow up on "no-show" appointments.

Problem Solve: Act as a customer advocate, answering basic service questions and coordinating with technicians to provide real-time repair updates.

Digital Communication: Respond to inquiries via phone, text, online chat, and email using our [CRM/DMS] software.

Who We’re Looking For:

Communicators: You have excellent telephone etiquette and the ability to explain technical repairs in simple, friendly terms.

Tech-Savvy Professionals: You are proficient with CRM software and basic computer programs.

Detailed Multi-taskers: You can handle high call volumes while accurately documenting customer records and repair orders.

Experience: Prior experience in a call center or automotive service environment is preferred but not required—we provide paid training!.

Why Join Us in 2026?

Competitive Pay: Typical roles in 2026 range from $35,000 to $45,000 annually, often with performance-based bonuses.

Growth Opportunities: We promote from within to roles like Service Advisor or BDC Manager.

Modern Benefits: Full health/dental/vision coverage, 401(k) matching, and Paid Time Off (PTO).

Employment Position: Full Time

Salary: $18.00 - $22.00 Hourly

Salary is negotiable.

Zip Code: 80221