Service BDC Representative

Call Center Representative

Are you a people person who thrives on variety? Our Business Development Center team is responsible for establishing and maintaining a premium, high line customer experience for our clients. You will play the crucial role of being the voice of Zimbrick by providing Outstanding Customer Service over the phone. Mastering your personal communication skills is the goal of every member of our team.

What You Will Do

Assist all inbound callers

Efficiently schedule service appointments

Make courtesy outbound calls to clients (no solicitation)

Master written and verbal communication

Deliver an Outstanding Customer Experience every time

What You Will Bring

An eagerness to learn and progress

Ability to work in a fast-paced environment

Desire for variety and challenge

Attention to detail

Ease in navigating within multiple software applications

Professional and positive attitude

Ability to demonstrate the company’s Core Values every day

What We Provide

Award winning dealership

Paid training and development

Flexible schedules within core business hours

Stable and experienced management

Full benefits package, including 401k, match and profit sharing

Pick your path advancement opportunities

Requirements

Basic computer and telephone skills