Service Center Supervisor

Matthews International is seeking a Service Center Supervisor for our Brooklyn, NY Service Center. This Supervisor will be responsible for the Day to day operation of a distribution center including customer service, inventory control, Dispatching, and maintenance of the Equipment and delivery of company products to external customers. This is a full time, first shift position. Monday - Saturday. (Must have Saturday availability).

Matthews International is a world wide leader in casket manufacturing, providing the highest quality wood, metal and cremation caskets and other products to our funeral home customers.

Job Responsibilities

• Plans and schedules receipt and delivery of distribution center products.
• Performs routine quality inspections of incoming product and reports quality issues.
• Planning and scheduling dispatch operations, including routes and schedules for Drivers.
• Handles day to day execution of inventory processes for numerous items across different SKU’s.
• Supervises the daily work schedules of picking, staging and loading outgoing shipments of product.
• Executes the delivery of any expedited shipments on an emergency basis.
• Measures, monitors and reports operations performance and efficiency metrics.
• Directs and guides the day to day operations staff including warehouse/driver positions.
• Oversees and/or performs SAP transactions. Will train as needed
• Executes continuous improvement programs using Lean principles.
• Utilizes the Matthews Management System in DC Operations.
• Leads employee training.
• Operates delivery vehicles and makes deliveries (approximately 25% of the time).
• Additional duties as assigned.