DPFXPERT Pvt. Ltd
Service Centre Manager
7 days ago
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Important information
Contract type:
Permanent
Location:
Tamil Nadu, India
Work mode:
Onsite
Published on:
16 October 2026
What they need
ROLE PURPOSE
Own daily centre operations end-to-end — ensuring revenue, service quality, customer satisfaction, and discipline without follow-up.
KEY RESPONSIBILITIES
Daily Operations
- Ensure smooth execution of all jobs
- Meet daily vehicle targets consistently
- Maintain centre discipline and workflow
Customer Handling
- Respond to all calls and walk-ins promptly
- Explain services clearly and professionally
- Ensure zero waiting and smooth customer experience
Revenue & Collections
- Drive daily revenue through conversions
- Ensure 100% collection discipline
- Avoid unnecessary credit
Service Quality
- Ensure proper cleaning process every time
- Prevent repeat complaints
- Double-check before delivery
Reporting & Discipline
- Submit daily reports without follow-up
- Maintain accurate records (jobs, revenue, stock)
- Escalate issues proactively
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
Experience:
- Automotive Service : 3 years (Required)
Language:
- Tamil (Required)
- English (Required)
Work Location: In person
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