Service Centre Technician

This is a hands-on technical role responsible for repairing, calibrating, configuring, and supporting a wide range of positioning, machine control, and automation technologies.

Working closely with customers, field technicians, and internal teams, you’ll play a key role in ensuring equipment is serviced to the highest standard and ready to perform in the field.

You’ll work with cutting-edge technology every day, solving technical challenges, preparing equipment for deployment, and helping customers maximise the value of their investment.

Key responsibilities include:

• Repair, calibrate, configure, and test positioning, machine control, and geospatial equipment
• Perform pre-delivery inspections, software updates, and product configuration
• Diagnose and troubleshoot technical issues across a range of hardware and software solutions
• Support field technicians and customers with technical advice and product expertise
• Assist with onsite installations and customer support activities when required
• Prepare service quotations and provide recommendations for repairs, upgrades, and replacement solutions
• Maintain workshop equipment, tools, and testing equipment to the highest standard
• Assist with spare parts management and inventory control
• Complete service documentation, reports, and work orders accurately and on time
• Contribute to continuous improvement initiatives across products, systems, and service delivery

About You

You are a hands-on technician with a passion for technology, problem-solving, and delivering outstanding customer service.

You bring:

• Experience working in electronics, auto electrical, mechanical, machine control, surveying equipment, or related technical industries
• Strong diagnostic, troubleshooting, and fault-finding skills
• Excellent attention to detail and a commitment to quality workmanship
• Strong communication and customer service skills
• Confidence using software and technology to configure and test equipment
• A proactive, solutions-focused mindset and willingness to learn
• Ability to work independently while contributing to a collaborative team environment

Experience with GNSS, GPS, machine control, geospatial equipment, construction technology, or automation solutions will be highly regarded.

Why Join Aptella?

Join a growing and innovation-led business working with some of the world’s most advanced positioning and automation technologies.

What You’ll Get

• Flare discounts and wellbeing benefits
• Discounted gym memberships and health insurance
• Career development and technical training opportunities
• Exposure to industry-leading technology and global innovation partners
• Modern workshop facilities at our Bundoora Service Centre
• Supportive and high-performing team culture
• Opportunities to build specialist technical expertise and long-term career growth

The Opportunity

This is an exciting opportunity to join an industry-leading technology business and play a key role in supporting customers across construction, mining, surveying, and infrastructure industries.

You’ll work with innovative technology, develop specialist technical skills, and be part of a team that’s helping shape the future of positioning and automation solutions.

If you’re passionate about technology, enjoy solving technical challenges, and want to build your career with a business that’s leading innovation, we’d love to hear from you.

Local applicants only