Service Charge Analyst

Our Client:

Our client is an award-winning housing association and regeneration organisation serving communities across East London. They are seeking a service charge analyst to join their Finance team, playing a key role in the delivery of accurate service charge budgeting, reconciliation and financial reporting processes.

This is an excellent opportunity for a finance professional with strong analytical skills to join a highly regarded organisation where they can contribute to the effective management of service charge finances while supporting residents and internal stakeholders.

The Role

Key responsibilities will include:

• Preparing annual service charge budgets, forecasts, estimates and actual expenditure reconciliations.
• Analysing service charge data and investigating variances to ensure costs are accurately allocated and recovered.
• Maintaining service charge records and ensuring financial data is accurate, complete and up to date.
• Supporting the preparation and posting of journals, accruals and other accounting adjustments.
• Assisting with month-end and year-end reporting requirements.
• Responding to service charge enquiries from residents, leaseholders and internal stakeholders.
• Supporting audits and providing clear supporting documentation and financial analysis.
• Reviewing lease agreements and ensuring costs are apportioned in accordance with lease terms and legislation.
• Working closely with Housing, Property Services and Finance teams to improve data quality and financial processes.
• Contributing to continuous improvement initiatives across service charge and finance operations.

The Successful Candidate

The ideal candidate will possess:

• Strong analytical and numerical skills with the ability to interpret large volumes of financial data.
• Experience producing budgets, reconciliations and financial reports.
• Advanced Excel skills, including the ability to manipulate and analyse data.
• Excellent attention to detail and a proactive approach to problem solving.
• Strong communication skills with the ability to explain financial information to non-finance stakeholders.
• A part-qualified accounting qualification (AAT, ACCA, CIMA or equivalent) would be desirable.

Desirable:

• Good knowledge of service charge accounting principles and leasehold legislation.
• Experience working with finance and housing management systems would be advantageous.
• Previous experience within a service charge, leasehold finance, property finance or housing finance environment.

What's on Offer?

• Opportunity to join a respected and community-focused housing association.
• Exposure to a varied and technically interesting service charge portfolio.
• Competitive salary and benefits package.
• Hybrid working arrangements.
• Excellent opportunities for professional development and career progression.
• A collaborative and supportive working environment.

Our Commitment to Equality, Diversity & Inclusion

We believe that diverse perspectives strengthen organisations and the communities they serve. Our client is committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed. Applications are welcomed from all backgrounds and lived experiences.