service

Guest Service & Hospitality:
Greet diners warmly, escort them to tables, present menus, and proactively highlight daily specials or promotions.

Order Management:
Record food and beverage orders accurately using handheld POS tablets or order slips. Memorise and explain complex menu ingredients, preparation styles, and potential allergen indicators.

Food & Beverage Delivery:
Communicate custom alterations or dietary constraints precisely to kitchen and bar staff. Transport plates and trays swiftly from the pass to the correct tables while ensuring proper presentation.

Table Maintenance (Bussing):
Pre-bus tables throughout the meal by removing empty glassware and dirty dishes. Reset tables efficiently with fresh linen, polished silverware, and condiments for upcoming reservations.

Payment Processing:
Print accurate itemised guest bills, handle cash transactions, and process credit card payments via wireless terminal systems