Service Concierge

  
  
Service Concierge
  
  
Location:
  
  
Crain Kia of Bentonville
  
  
2201 SE 28th St.
  
  
Bentonville, AR 72712
  
  
Job Description:
  
  
Crain Kia of Bentonville is seeking a friendly and professional Service Concierge to join our team. The ideal candidate will serve as the first point of contact for our service customers, providing exceptional customer service and ensuring a smooth and welcoming experience from arrival to departure.
  
  
Key Responsibilities:
  
  

- Greet customers warmly as they arrive for service appointments.
- Assist customers with check-in and check-out processes efficiently and courteously.
- Provide clear communication regarding service status and estimated wait times.
- Coordinate with service technicians and advisors to ensure timely updates and customer satisfaction.
- Maintain a clean and organized service reception area.
- Answer phone calls and respond to customer inquiries related to service appointments.
- Assist with scheduling service appointments and follow-up communications as needed.

Required Skills:
  
  

- Excellent interpersonal and communication skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- Experience as a service concierge or greeter preferred.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Professional appearance and attitude.
- Basic computer skills and familiarity with scheduling software.

How to Apply:
  
  
If you are passionate about delivering outstanding customer service and want to be part of a dynamic team at Crain Kia of Bentonville, please submit your application today.