Service Concierge / Valet Parking

Are you looking to be part of a high‑performing team that truly values its people?

At Wollongong Mazda, we're proud of our award‑winning reputation for delivering high‑quality service. Whether you're buying a car, building a career, or forging meaningful partnerships — we believe exceptional experiences make life better.

Our team is growing, and we need you! Join us as a Service Concierge and help us achieve excellence — for our clients, our business & brand partners, and your rewarding career.

About the Role

As a Service Concierge at Wollongong Mazda, you will be the face & voice of our Service Department, ensuring every customer who walks through our doors receives outstanding care. Your duties will include but are not limited to:

• Provide outstanding customer service, by meeting and greeting customers on their arrival.
• Directing customers for vehicle servicing, repairs, and parts enquiries.
• Addressing customer enquiries; offering assistance or directing them as needed in a professional manner
• Liaising with Service Advisors and workshop staff to ensure customer needs and expectations are communicated effectively.
• Maintaining a professional and welcoming environment for all customers.

Our Ideal Candidate:

The skills and experience you will bring to this role include:

• Excellent customer service and communication skills, with the ability to build strong relationships with customers
• Have a passion for the automotive industry and a commitment to providing the highest level of customer service and satisfaction
• The highest possible standard of customer service skills.
• Willingness to go above and beyond in the pursuit of customer satisfaction.
• The ability to maintain composure under pressure.
• Current Driver's License.
• The ability to remain calm and professional in a fast-paced environment.
• A willingness to learn, grow, and develop your career.

If you think you have what it takes, apply now!

All applications will be treated with the strictest confidentiality.

Only short-listed applicants will be contacted

Wollongong Mazda is an Equal Opportunity Employer.