Service Coordinator / Admin Support

Join One of South Australia's Leading Technology Companies

For more than 30 years, Datacord has been helping South Australian businesses work smarter with industry-leading print and document solutions. As Adelaide's largest Canon and Sharp partner, we're proud to be have recognised multiple times as Canon Partner of the Year across South Australia and the Northern Territory—reflecting our commitment to exceptional customer service, innovation and support.

We're growing and are looking for an organised, energetic and customer-focused Service Controller / Administration Support professional to become a valued member of our team.

If you thrive in a fast-paced environment, enjoy solving problems, love keeping things organised and take pride in delivering outstanding customer service, we'd love to hear from you.

About the Role

As the heart of our Service Department, you'll play a key role in ensuring our technicians are where they need to be, our customers receive exceptional service, and our daily operations run smoothly.

No two days are the same, making this an exciting opportunity for someone who enjoys variety and being an integral part of a successful team.

Your Day May Include

• Coordinating and scheduling service calls for our technicians.

• Managing and organising equipment installations.

• Following up outstanding jobs to ensure timely completion.

• Responding to customer enquiries via phone and email.

• Processing toner orders when required.

• Maintaining accurate service records and information systems.

• Providing administrative support across the service department.

• Assisting with other service and administration tasks as required.

What We're Looking For

We're looking for someone who brings a positive attitude and enjoys working with people just as much as keeping things organised.

You'll ideally have:

• Outstanding organisational and time management skills.
• Excellent communication and customer service skills.
• Strong computer literacy and attention to detail.
• The ability to prioritise multiple tasks in a busy environment.
• Confidence working independently while being a supportive team player.
• A proactive approach with great problem-solving abilities.
• A positive, can-do attitude and willingness to learn.

Experience in a similar administration, scheduling or service coordination role would be an advantage, but it's not essential—we're happy to train the right person with the right attitude.

Why Join Datacord?

At Datacord, you're more than just an employee—you'll be part of a supportive team that genuinely values your contribution.

We offer:

• A secure, long-established South Australian business.
• A friendly and supportive team environment.
• Ongoing training
• A varied role where every day is different.
• An attractive salary package based on your skills and experience.
• The opportunity to work with some of the world's leading technology brands.

If you're looking for a role where you can make a real impact and be part of a company that values its people, we'd love to hear from you.

Apply now with your resume and a brief cover letter telling us why you'd be a great fit for the Datacord team.

Administration Manager
Datacord Pty Ltd
Phone: (08) 8362 3535 8362 3535)
Click "Apply Now" to submit your application.