Service Coordinator

• Coordinate day-to-day service requests across GCC branches, ensuring timely scheduling and execution of jobs.
• Prepare and send quotations through ERP/CRM systems, follow up on customer approvals, purchase orders, and service orders.
• Liaise with customers, suppliers, subcontractors, service engineers, and branch teams to ensure smooth service delivery and job completion.
• Coordinate outsourced technicians, spare parts procurement, logistics arrangements, and related documentation.
• Maintain service schedules, job records, calibration records, warranty claims, technician databases, and other operational documentation.
• Arrange travel, business visas, port passes, facility access permits, and other requirements for service personnel attending jobs.
• Monitor timesheets, compliance requirements, safety certifications, and QHSE documentation to support audits and company standards.
• Provide administrative and operational support to service, sales, and technical teams across the GCC region.

Desired Candidate Profile

• Location Requirement: Candidates must be based in India and willing to work in line with GCC business hours.
• Any Bachelor's Degree.
• 2-3 years of experience in service coordination in marine field.
• Experience working with ERP/CRM systems and Microsoft Office applications.
• Strong communication, coordination, planning, and follow-up skills.
• Ability to manage multiple tasks, work independently, and support stakeholders across different GCC locations.