Service Coordinator

Calling all Service Coordinators who love getting sh*t done.

Behind every safe truck, trailer, or bus on the highway is a well-run workshop, and supporting that workshop is a sharp Service Coordinator keeping everything moving.

At TRUCK TECH, we're looking for an experienced Service Coordinator, Fleet Coordinator, or Senior Service Advisor to join our team in Beresfield, NSW. This is a pivotal role supporting our technicians, customers, and operations, where strong coordination directly impacts safety, uptime, and compliance.

If you're an organised, confident, mechanically minded communicator who loves people and getting sh*t done, this role is for you.

Why This Role Matters

Your planning, communication, and attention to detail enable our technicians to perform at their best, ensuring customer fleets are returned to the road safe, compliant, and reliable, supporting drivers, families, and communities every day.

Your Day Will Include

• Scheduling and coordinating servicing and repair jobs to maximise workshop efficiency
• Acting as the key link between customers, technicians, and internal teams
• Managing job approvals, quoting, and invoicing
• Keeping customers informed with clear, proactive communication
• Maintaining accurate service records in job management systems (Mechanic Desk, Excel, etc.)
• Supporting and reinforcing a strong safety-first culture

You'll Need

• A customer-obsessed attitude and a drive to get sh*t done
• A team-player mindset focused on setting others up for success
• Experience in service coordination, fleet maintenance, or maintenance administration
• Mechanical background essential – qualified mechanic or proven experience in a mechanical environment
• Heavy vehicle, transport, or fleet scheduling experience highly regarded
• Confidence using Microsoft Office and digital job management systems
• Ability to manage competing priorities in a fast-paced environment
• Strong communication, organisation, and attention to detail

Why Join TRUCK TECH?

• Great base salary + monthly performance bonuses
• Full-time, permanent role | Monday to Friday
• Immediate start available
• Certified Great Place to Work with genuine career progression opportunities
• Mechanic-led business that understands the job and backs its people
• Collaborative, safety-driven, high-performance culture
• Nationally expanding business investing heavily in its people

Our TRUCK TECH Values

• DON'T F%&@! THE CUSTOMER
• SAFE WORK, SAFE MIND, SAFE COMMUNITY
• SAY IT. DO IT. NO BS
• BLAMELESS PROBLEM SOLVING
• EMBRACE THE ADVENTURE

If you're values-driven, customer-focused, and ready to make an impact, we want to hear from YOU!

If you're ready to make an impact, apply today—immediate interviews are available for the right candidate.