Service Coordinator

Service Coordinator at One New Creation Job Overview One New Creation has an opening for a Service Coordinator focused on accurate, dependable work across moving services, call-center support, scheduling, customer communication, transportation, and operations. In this position, you will coordinate incoming service requests, scheduling, ownership, status updates, and customer follow-through while working with the records, systems, and teams used by One New Creation.

Location: United States — 100% Remote

Job Type: Full Time

Salary: $53,000 - $61,000 per year

What You'll Be Doing

• Receive and document service requests from moving and service customers and confirm the information needed to move each request forward.
• Schedule or route work to the appropriate owner and track status through completion.
• Maintain current notes, dates, commitments, and next steps across service and customer records.
• Communicate progress, changes, and expected timelines to moving and service customers using approved channels.
• Coordinate exceptions with customers, crews, vendors, and operations teams and escalate issues that require additional approval or expertise.
• Review open requests regularly and follow up on overdue actions, missing information, or unresolved customer needs for One New Creation.

What You'll Bring

• Customer-service, scheduling, dispatch, operations, or service-coordination experience is preferred.
• Strong written communication and ability to keep several open requests organized.
• Comfort working with calendars, ticketing or CRM systems, shared records, and status trackers.
• Strong written communication and the ability to document work clearly in a remote environment.
• Reliable internet access and a quiet, secure workspace suitable for handling business information in One New Creation's remote-work environment.
• Ability to complete a pre-employment background check.

Position Details

• Employment type: Full Time
• Work arrangement: 100% Remote — United States
• Experience level: Associate
• Base salary: $53,000 - $61,000 per year

Apply Complete the online application and attach your current resume. Review the information you provide before submitting.